WE’RE WORKING TO STOP THE SPREAD BY VACCINATING 100% OF OUR STAFF

Our healthcare professionals are fully vaccinated against COVID-19 for your health and safety


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Heroes Work Here

Thank you to our nursing staff who work so hard for our patients in normal times, but have really stepped up to the plate during the COVID-19 outbreak. Your work is extremely appreciated and valued.

Creating Memorable
Moments!

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Caring Approach in
Everything We Do!

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Choosing the Road
To Recovery...

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COVID-19

In order to keep our residents, their personal representatives and families, and the public informed of COVID-19 cases, the center is providing information whenever a new positive case of COVID-19 is confirmed or whenever three or more residents or staff show signs of respiratory issues within a 72-hour period.

Date of most recent confirmed infection of COVID-19

09-14-21

Date of most recent occurrence of three or more residents or staff with new-onset of respiratory symptoms within 72 hours of each other

1-18-21

The center is doing everything possible to limit the spread of the virus, including adhering to guidance from federal, state, and local health and policy authorities.

Get additional information on mitigating steps the center is taking to prevent and control the spread of COVID-19, as well as cumulative information on COVID-19 cases at the center, can be found below.

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Your Health is in Good Hands

We are taking initatives to keep our residents and staff safe.

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SERVICES

Short-Term Stay After Hospital Admission

Patients that have been admitted to a hospital for a minimum of three nights may have the option for a short-term stay in our center to receive 24-hour Nursing care and Physical, Occupational and Speech Therapy up to seven-days each week. Patients may also request a short-term Respite in-patient stay for periods of a few days to several months.
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In-Patient Residential Stay

Patients that require a permanent in-patient stay may be admitted from the Hospital, Assisted Living Facility or Home after receiving an admission order from their primary physician.
READ MORE

Specialty Programs

Our Center is focused on adding specialty clinical programs to better serve patients. In some cases, additional training and education can be provided for staff on specialized equipment and treatment programing that may enhance recovery times. SEE ALL SPECIALTY PROGRAMS

SEE ALL SERVICES

FEATURES

Private Suites Available

Private/Semi Private Rooms

Admissions 7 Days per Week

Dining

Fine Dining Available

Entrance

Activities

Rehabilitation Gym

Therapy up to 7 Days per Week

Resident Spa Services Available By Appointment

Raleigh Rehab Team Receives CMS 5-STAR Quality Measure Rating!

TAKE A TOURADMISSIONS INFO

INSURANCES ACCEPTED

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                    [review] => Extremely satisfied with this facility. My Dad has been to multiple Skilled Nursing Facilities for rehab in the last year, and suffice it to say, Raleigh Rehab is in an entirely different class than any of the others. My Dad's typical report for any given facility, on an average day, is just a litany of complaints (and often rightfully so.) But at this facility, he has had almost nothing but compliments. The few issues he has had, have been handled quickly and efficiently.

What really makes this place is the staff, which is is incredible. For the most part, our typical experience at nursing facilities have been staffs that are generally curt, lethargic, borderline apathetic, and difficult to get ahold of (sometimes even ghost-like.) The staff at Raleigh Rehab is the exact opposite in all regards.

The day of admission I was met with an avalanche of employees (in a good way,) giving me the lay of the land, explaining treatment plans, therapy goals, policies etc, and answering any and all questions we had. Every employee I have encountered has been energetic, professional, and hard working. And persistently so. A very refreshing departure from the norm at many of these facilities, where most employees seem like they'd rather be anywhere else.

Gotta call out Jackie, the admin, who is an absolute superstar, handling everything from administrative issues like scheduling appointments, visits, or policy discussions, all the way down to checking in on my Dad for no reason at all, wheeling him around the facility, running things up to his room etc. She is a Jackie of all trades. I do not know where she finds the energy. She is always extremely easy to get ahold of, and very reliably handles any issues we run into.

Danielle, the business manager, has provided (for the first time in my experience,) clear, and decisive answers to many questions that have gone largely unanswered by just about all previous business management and social worker employees at other facilities and even hospitals we've been to. I cannot tell you how refreshing it is to have clarity and confidence on some of the very intricate processes we've had to navigate (like applying for Medicaid, for instance.) It's obvious she is very experienced, and really knows her stuff.

PT and OT are incredible. Most SNFs my Dad has been to, the therapy is hit or miss, and pretty minimal. Somedays he gets it. Some days not. Usually it entails simply going through the motions with no clear goals. Meanwhile at Raleigh Rehab, it's not an exaggeration to say that therapy is their top priority (given it's the reason he's there,) and everything else is subservient to the therapy schedule (short of emergencies or critical medical appointments.) Literally within 20 minutes of admission, I was already having an extensive conversation with Felino (the PT-ist) about the goals and the plan. And since then, the therapists have kept me informed and updated with specific and quantifiable goals, progress reports, and treatment plans.

The nursing staff has been excellent. Competent, friendly, knowledgable, and attentive. And the nursing manager, Angie, really knows her stuff, pays close attention to patients, and is very good with communication.

On that note, one of the most standout things about this facility so far is that the staff is not only very easy to reach, but is actually proactive about keeping my family up to date and informed. It's so nice not to have to chase people down, and to always be in the know.

The three or so weeks my Dad has been here have been a fantastic experience, and night & day compared to other facilities he's been to. We've grown to trust the staff (didn't take long, ) and we enjoy peace of mind that my Dad is in good hands, is comfortable, safe, and dare I say, generally happy. Definitely not something that comes easy for him in Skilled Nursing Facilities. I could go on all day, but the takeaway is, if you have a family member looking for skilled nursing rehab, and you are given a bed offer at Raleigh Rehab, I'm telling you, take it.
                    [rating] => 5
                    [reviewer] => Scott Kehn
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                    [review] => Our family member has been in Skilled Nursing at RRC for almost 5 years. While an older facility, the administrator, Jackie and her staff have made incredible strides to make RRC the best it can be over the last several years. The PT staff is excellent, and the love & care the Nursing Staff in particular have shown to our family member are appreciated! During the lockdown that COVID19 brought, our questions & concerns were handled in a timely manner. We appreciate everything the staff at RRC does!
                    [rating] => 4
                    [reviewer] => Lisa McK
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                    [review_date] => 2021-08-17
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                            [user] => Tom O'Neill
                            [response] => This is great news! We're so happy to know that you had a good experience.
                            [status] => Posted
                            [response_date] => 2021-08-18 15:39:13
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            [id] => 36601998
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                    [review] => My father was admitted to RRC and has been receiving top-notch nursing care as he is nearing end of life. It's not been an easy situation dealing with a loved one who is transitioning, but the RRC team has been nothing but helpful, kind, and responsive.

They do a great job at keeping us up to date on any changes with my Dad. They are also incredibly responsive, allowing my sister and I to schedule Compassion Visits with my Dad during this tough time. Everyone we speak to is warm and welcoming, and extremely supportive when it comes to navigating options and support for my Dad.

While we have been impressed with our interactions with the staff, I feel confident that my Dad does as well. So much so that he asks my sister and I to bring gifts such as milkshakes for the CNAs and nurses that care for him. He knows them by name and speaks lovingly about them.
                    [rating] => 5
                    [reviewer] => Sara Wall
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                    [review_date] => 2021-08-10
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                            [user] => Tom O'Neill
                            [response] => Hello Sara, thanks for the positive feedback! We're always happy to hear good things from our residents, friends, and family members.
                            [status] => Posted
                            [response_date] => 2021-08-11 15:18:46
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                    [review] => As a marketer of this facility I openly share the value added in an in-patient stay with Raleigh Rehabilitation Center; the staff is caring, hard working and efficient in providing care and support for its residents.  The therapist are knowledgeable and consistent, nursing leadership is strong and focused the Executive Director is alert, attentive to compliance and determined to make this the #1 facility in Wake County.  All nursing homes are similar in services; however, customer service, patient care and efficiency of service sets this facility apart.  If you need short or long-term care give us a call and let us show you how Awesome we are!!!
                    [rating] => 5
                    [reviewer] => Will Rogers
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                    [review_date] => 2021-07-31
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                            [user] => Tom O'Neill
                            [response] => Hello Will, thanks for the positive feedback! We're always happy to hear good things from our residents, friends, and family members.
                            [status] => Posted
                            [response_date] => 2021-08-13 17:09:59
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                    [review] => Most of the good reviews are from workers as they are incentivized to write a good review for them. Fact of the matter is especially since covid-19 started this place is like a prison and it wasn't good to begin with. Roaches horrible food staff does not like to work together and very low morale among the residence. Most of the new people in charge treat us like in a prison especially since covid-19. But even now with covid-19 opening things back up as we are getting better we are not even allowed outside the building to sit and get fresh air. The food is downright awful and get the same food all the time. They might spruce up some of the outside stuff to make the place look better but if you're actually on the floors you see how fully ride is and how unhappy most residents are. There is a reason they're only at half capacity
                    [rating] => 1
                    [reviewer] => Thomas Normand
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                    [review_date] => 2021-07-21
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                    [review] => Horrible place to work if you value your license as an RN, if you want to be overworked, or if you value peoples lives,  this is not the place for you.
                    [rating] => 1
                    [reviewer] => e Datts
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                    [review_date] => 2021-01-23
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                    [review] => I don’t not recommend ‼️‼️‼️ My mom has been there for 4 Days and has fell off of her bed twice even though we told them she can’t walk and she is fall risk and they didn’t put rails on her bed until after she had already fell off., she doesn’t eat beef or pork but they also took chicken off of her diet so she wasn’t getting meat at all and they leave 1 pampers on her ALL NIGHT. She’s leaving ASAP .im a Public figure  and I will take this as far as I have to (and we can’t go in for 2 weeks because of COVID so I can’t even go inside the building for 2nweeks)
                    [rating] => 1
                    [reviewer] => Top Bizzy
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                    [review_date] => 2020-10-20
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                    [review] => 
                    [rating] => 1
                    [reviewer] => Tammie Hodge
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                    [review_date] => 2020-08-25
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                    [review] => Took them over 20 minutes to change my mom. That was unacceptable. I live out of town and I've called the social worker several times and does not call me back.
Also abuse of confidentiality.
                    [rating] => 1
                    [reviewer] => Claudia Guess Moore
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                    [review_date] => 2020-02-19
                    [review_time] => 23:53:34
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                    [review] => They should be ashamed of the living conditions that they provide for those under their care. It’s very hurtful to hear of the way employees refuse to bathe their patients properly, clean the bathrooms, and assure that they are properly placed in their chairs.  It’s not right at all and this place should take full responsibility and be accountable for their actions. These people have family and friends that want nothing more than a stable and comfortable environment for their loved ones!
                    [rating] => 1
                    [reviewer] => Arenia Roulac
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                    [review_date] => 2020-02-05
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                    [review] => Close this place down!!!!!!
                    [rating] => 1
                    [reviewer] => Megan Boone
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                    [review_date] => 2020-02-05
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                    [review] => this location is very neglectful I witnessed residents trying to physically fight each other as the nurses laughed. as well as the roach infestation. they also neglect give patients baths and providing them with safe and clean facility for them to live.
                    [rating] => 1
                    [reviewer] => Adanna Camilo
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                    [review_date] => 2020-02-05
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                    [review] => After seeing the treatment and conditions in which my friends mother is in, I am disgusted and sickened! It’s Roach infested, unsanitary, uncovered food and hygiene items and not to mention the lack of attention and care for her is appalling as she is a “TOTAL” CARE RESIDENT! I DEFINITELY DO NOT RECOMMEND!
                    [rating] => 1
                    [reviewer] => Nikki Dimez
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                    [review] => Definitely doesn't treat patients with proper care. Poor work ethics and facility is unsanitary and I feel they should be shut completely down.
                    [rating] => 1
                    [reviewer] => Sentoria Johnson
                    [review_url] => https://www.facebook.com/10218570873095932
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                    [review_date] => 2020-02-05
                    [review_time] => 11:27:00
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                    [review] => My friends mother is currently at this rehab center due to a minor surgery resulting in a stroke and them having to make the decision to move their mother at Raleigh Rehab center. Since my friends mother stay, she has not had the proper hygiene tools such as toothbrush and toothpaste in a closed setting. They have been opened and exposed to the whatever germs lingering around. ROACHES have been in their mothers food, mold has been found in the bathroom in the sink as well as behind the toilet. My friends name on Faceook is Emani' Monee. PLEASE GO LOOK AND SEE THE PICS THAT GO ALONG WITH THIS REVIEW!! I DO NOT RECOMMEND!!!!!!!!! LEGAL ACTION HAS BEEN TAKEN!
                    [rating] => 1
                    [reviewer] => Marquite Mitchell
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                    [review_date] => 2020-02-05
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                    [review] => I enjoy being a staff here at Raleigh rehabilitation I started as a CNA and transition over to a nurse. The staff is great and teamwork and communication is outstanding and that combo gives our residents quality  care. We strive for the best and our  out come is excellent service  for our residents.
                    [rating] => 5
                    [reviewer] => Jameca Luckett
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                    [review_date] => 2019-11-07
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            [id] => 36169581
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                    [review] => Raleigh Rehab has been my work “home” for the past 5 years. We are making wonderful progress ensuring this facility is a great place to work and an excellent home for our residents.
                    [rating] => 5
                    [reviewer] => Angie Holloman
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                    [review_date] => 2019-10-25
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                    [review] => UPDATE:
This facility is trending in magnificent ways!  The location is in the heart of an upscale neighborhood, with ample parking including covered parking accommodations.  I am most impressed with the current staff.  The new Administrator, Sekeithia Jones has an made some dramatic positive improvements since my last review six months ago.  During her three- four month administration, I have seen increased patient engagement, this administrator is hands -on, she assists the staff and patients by helping to feeding patients, she has increasing family participation by hosting Town Hall Meetings, and reducing agency staff to ensure committed continuity of care! The Staff Development Coordinator EJ provided staff and residents with a mobile in-house Flu Shot Clinic.  The Activities Director Linda exudes enthusiasm for the residents by ensuring each resident feels cherished and motivated in the various creative activities provided daily.

The collaboration between Bethany of Human Resources, Staff Development and Administrator are on point. I see more smiles and camaraderie among the staff.

This facility utilizes EMAR Electronic Medication Administration Record, has highly trained nurses that competently work to their full scope of practice and can successfully treat complex surgical wounds.
Patients and Residents are seen by a physician within 24 hours after admissions and those requiring ancillary care are provided weekly visits by board certified Wound Nurse Practitioner, Psychologist and Psychiatric.  Social Work assessment are conducted, and both the long term and short-term patients are provided with vision, dental and podiatry care as well as safe proper care plans for those being discharged.  The Therapy staff PT, OT and SLP is amazing!

I continue to stand by my recommendation:
Should a loved one require assistance via therapy, skilled nursing or long-term care, this facility has the caring knowledgeable dedicated staff, clean and well-maintained space, sophisticated equipment and technology to exceed expectations!  It is truly evident that the entire staff from the Administrator to Housekeeping considers each patient/resident important by answering call bells quickly to reassure patient/resident they matter most!
                    [rating] => 5
                    [reviewer] => Dee Williams
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                    [review_date] => 2019-10-24
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                    [review] => Great rehab team who is very passionate about patient care and has excellent rehab outcomes.Dedicated staff  that works hard every day to provide quality care to improve our residents life .
                    [rating] => 5
                    [reviewer] => Rekha Manoj
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                    [review_date] => 2019-10-24
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                    [review] => I started at raleigh rehab in Dec. 18, and i have had the privilege of working closely with a staff of dedicated individuals who treat their residents with the utmost respect, dignity, while providing top notch care.  Highly recommended A+
                    [rating] => 5
                    [reviewer] => Dru Mcneill
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                    [review_date] => 2019-10-24
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                    [review] => This is a great place to work. Team of caring people and highly motivated to make things better each day.
                    [rating] => 5
                    [reviewer] => Regina Bridgers
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                    [review_date] => 2019-10-24
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                    [review] => Raleigh Rehab has been a true blessing. The rehabilitation is amazing! The staff is amazing! I 100% recommend this facility. The activities and food are great. Felino, Jameca, Debra and Karen, entire staff are wonderful
                    [rating] => 5
                    [reviewer] => Powerful Female (LovetoTravel)
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                    [review_date] => 2019-10-05
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                    [review] => Wonderful place for receiving your rehabilitation after surgery
                    [rating] => 5
                    [reviewer] => David A Warnick
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                    [review_date] => 2019-09-04
                    [review_time] => 07:19:58
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                    [review] => Where do i begin never any gloves or diapers very dirty rooms and bathrooms never get cleaned have a lot of roaches and other bugs cant keep any aides to care for the residents nurses want aides to do there job while they sit and talk on the phone and eat all day and night food looks very nasty who runs this place one of the worst i have seen
                    [rating] => 1
                    [reviewer] => Victoria R
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                    [review_date] => 2019-08-01
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                    [review] => 
                    [rating] => 1
                    [reviewer] => David P
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                    [review_date] => 2019-07-23
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                    [review] => 
                    [rating] => 1
                    [reviewer] => S Reed
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                    [review_date] => 2019-07-16
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                    [review] => The top comments are made by administrative staff, and corporate officials!! If you have any questions as to the validity of these claims just take an unannounced tour!!
                    [rating] => 1
                    [reviewer] => Nicole Malone
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                    [review_date] => 2019-04-29
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                    [review] => My father was recently hospitalized and was actively passing when I encountered a member of this facility by chance. My mother and I had gone to the lobby of the hospital to take in the news of his passing. When I got up to answer a phone call, a younger female walked passed and kindly asked my mother if she needed a tissue. She didn’t know my mom or what she was so upset about nor did she know I was watching. For the first time that day I saw my mother smile. It wasn’t a huge gesture or something that needed to be recorded to get recognition but it was probably the most sincere act of kindness I have witnessed in a long time. My mother told me she had asked  my father to show her a way it would be ok and she showed me the tissue. My mother did not know I was there and saw what happened but I could see she was relieved for the first time in weeks. It wasn’t until the girl walked away that I noticed her book said Raleigh Rehabilitation Center on it and she was a representative of the facility. Though my father didn’t make it to the point of a facility, I would have wanted him to go there.
                    [rating] => 5
                    [reviewer] => Amie Johnson
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                    [review_date] => 2019-04-19
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                    [review] => I am thankful that Raleigh Rehabilitation has a team that comprises nursing excellence. Their clinical knowledge is the very best. They are highly recommended and have great success rates for those patients and residents with diagnosis that require a high level of skill. I am glad to be on the team.
                    [rating] => 5
                    [reviewer] => yolande murphy
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                    [review_date] => 2019-04-17
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                    [review] => Raleigh Rehab is a warm and welcoming skilled nursing facility with friendly and attentive staff. The social work and nursing staff are always able and willing to attend to the needs of residents and families.
                    [rating] => 5
                    [reviewer] => Ashleigh Abercrombie
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                    [review_date] => 2019-04-16
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                    [review] => Raleigh Rehabilitation Center is one of the best my first time being there for my brother and the service and people is so nice and caring.He told that he felt right at home and he loves his time there.
                    [rating] => 5
                    [reviewer] => Brionna Barrow
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                    [review] => Awesome staff! Social workers and nurses are always so helpful and caring when it comes to their patients. They follow up with the residents and their families once they have discharged from the facility to make sure they are still healthy and doing good. They leave Raleigh rehab with a great plan in place. Always a pleasure when I visit this facility.
                    [rating] => 5
                    [reviewer] => kristen
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                    [review] => I was making a delivery to a customer and was very impressed with the way I was greeted by the receptionist Denise. The lobby was nice and inviting; I asked if there had been changes in management and she said there is a rather new Administrator named Jayme.  While waiting, I noticed the residents and staff seemed content.  A great combination in this industry.  Kudos to Raleigh Rehabilitation Center and it’s staff on maintaining an positive environment for our elderly and those short term patients on the mend!
                    [rating] => 5
                    [reviewer] => AVON Glamour eRep (Omni Channel Dee)
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                    [review] => This is my second time working at Raleigh Rehab, I’ve been here a little over a year. I must say the facility has made 180 degree turnaround. I clearly see a real change in not only the department heads but the staff alike. The residents and staff are very happy and really enjoyed coming to work.
                    [rating] => 5
                    [reviewer] => CATRINA SMITH
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                    [review] => 
                    [rating] => 5
                    [reviewer] => Bruce Allen
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                    [review] => Kind and Caring team of professionals that make sure loved ones are happy and healthy. Always greeted professionally when calling or when entering the facility. Timely service when on hold to be transferred, and quick response back when waiting on a call back from the facility. I have confidence my loved ones will remain in the best care throughout their stay at Raleigh Rehab Center. Staff are willing to go the extra mile to make sure that all needs are met of Residents and Family, to ease worry of their loved ones.
                    [rating] => 5
                    [reviewer] => cody cunningham
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                    [review] => As a new staff to the facility, admin, staff and residents are all very welcoming! This is a great place to work not to mention great benefits, the facility is clean and the food is great!
                    [rating] => 5
                    [reviewer] => Shalesa Graham
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                    [review] => I joined Raleigh Rehabilitation Center in September 2018. During my tenure I have had the luxury of meeting the most professional staff I have had the opportunity to experience in my 26 years in long term care.  As with any skilled nursing facility we have our challenges, but with the perseverance and professionalism of the caring, considerate and compassionate staff we are able to overcome any obstacle.
                    [rating] => 5
                    [reviewer] => James Cunningham
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                    [review_date] => 2019-04-16
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                    [review] => Love love love Raleigh Rehab!!! My dad enjoyed his stay there! The Rehab department got him back onto his feet and in his home. He is doing great living independently with home care visits. But none of this would have occurred without the Social Worker, Nursing and Rehab care received from Raleigh Rehabilitation Center!!!!
                    [rating] => 5
                    [reviewer] => Sherri Kenion
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                    [review] => This is a awesome place to work for the staff and administrative staff are available anytime you need them.  Great benefits and employees incentives programs
                    [rating] => 5
                    [reviewer] => Tamara Ihenyen
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                    [review] => 
                    [rating] => 5
                    [reviewer] => Roshaunda Bond
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                    [review] => Great place for rehab and friendly staff.
                    [rating] => 5
                    [reviewer] => Denise Holder
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                    [review] => I love that the staff greets you with a smile and says hello. Also the nursing staff is fantastic!! If you ever need anything there is always someone that is able to talk to you and get that issue taken care.
                    [rating] => 5
                    [reviewer] => Alexis Parks Makeup and Hair Channel
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                    [review] => Wonderful place to work,you will get along well with your co-workers and management is great. Come join our wonderful team and make a difference in people's lives here.
                    [rating] => 5
                    [reviewer] => Veronica Rackley
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                    [review] => I enjoy working there...staff believes in team Work and Giving the Residents the Best Quality of care.
                    [rating] => 5
                    [reviewer] => Fanica Hinnant
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                    [review] => Nice friendly staff clean facility  excellent customer service
                    [rating] => 5
                    [reviewer] => kathleen stametz
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                    [review] => Raleigh Rehabilitation is a wonderful and caring rehabilitation center. The staff is extremely knowledgeable, helpful and focused on patient and family needs.
                    [rating] => 5
                    [reviewer] => Leslie Mattison
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                    [review_date] => 2019-04-05
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                    [review] => 
                    [rating] => 5
                    [reviewer] => Sarah Ford
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                    [review] => They do not deserve any stars due to low staffing, patients going over 2 hours of not being turned, staff have to work their unit plus another unit to keep the shift/units going, they have too many roaches in this facility the patients are not cared for as they should be. My love one was admitted there for therapy from suffering from a stroke and now dementia and within four days from February 3, 2019 to February 7, 2019 developed bedsores I have them on video and a gash in her left thigh from the using too little diapers and pulled them too tight and was wet and in stool for hours. That’s how pressure ulcers/bedsores develope sling with not being turn every 2 hours. And my love one was left in the room alone with her medication still in her mouth alone. Which could have lead to choking and possibly aspirating or even worse and they were informed to crush the medication. My love one door was completely closed when the situation occurred thank god I came when I did. The nurse did not wait to see if the meds were swallowed. The nurse failed to do a mouth check after giving my love on the medication I talked to the DON (Director Of Nursing) about the situation he stated “ we have to do a little bit better”. I stated “no that’s an understatement you all have to do better than what you all are doing here not only to my love one but every single patient in here you’re quick to accept them because you all need the funds to run the facility but you don’t care about the treatment of the patients and that’s not fair at all to them or their love ones. And I have proof on my phone by video of the roaches and the nurse admitting she did wrong and to state it was considered a medication error on her behalf”. And I mentioned to the DON about calling the state on this facility he got so dramatic stating while flaring his hands “call whoever you want we tell everybody that’s your right do what you want to do it’s okay with me”. Thank you to the Director Of Nursing name Boger (name on his badge) for giving me permission to do so with my proof on video of this awful facility. I wouldn’t dare send my worst enemy nor sick dog to this facility ever they will not make in there far as medical treatment at Raleigh Rehabilitation Center 616 Wade Avenue Raleigh, NC. By the way the good reviews you all read really and truly are from the staff that work there not guests/visitors/patients.
                    [rating] => 1
                    [reviewer] => Vanetta Hargrove
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                    [review_date] => 2019-02-24
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            [id] => 36169613
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                    [review] => 
                    [rating] => 5
                    [reviewer] => Jenn Mart
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                    [review_date] => 2019-02-16
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                    [review] => If anyone ends up needing rehab for their elderly parents or family and is given the option of Raleigh Rehab. Don't, just don't.  My mother was sent here after a brief time in hospital to finish a course of IV antibiotics and to keep her strength as she has MS and is wheelchair bound. I was greeted by a patient (or resident since they have both) in a wheelchair trying to get onto the elevator, she was grabbed from behind and screamed at and told she wasn't going anywhere.  Patients/residents were in their bedrooms or in the hall asking for help, aids were ignoring them - it was like a scene from the movie one flew over the cuckoo's nest.  My mother had her light on and had been waiting for someone to come in to give her some pain medication, she was in a state and had been dumped into the room and left for ages so she was uncomfortable and disheveled.

I had her moved to another floor but the staff really do not care and neglect is rife, I have had to visit many times a day because it is so worrisome. Just looking at my mother I knew she was running a fever, I had to chase them down to take it and yes, she did have one. This has been an exhausting experience for me too because I am in extreme pain from the effects of Pneumonia that I am trying to get over but it has been a full time job, telephone calls and visits and the care is just awful. My mother is leaving today, I am having a fit because the longer she stayed the weaker and thinner and sicker she was becoming. When I entered her room to pick her up she was on her chair dropped over looking like she had passed out, she was weak and unable to drive her own electric chair.  Normally I would have refused to move her but I just want her out of this place so I managed.  Do not let a loved one enter this place, it should be shut down.
                    [rating] => 1
                    [reviewer] => iuk2usa
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                    [review_date] => 2019-02-06
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            [id] => 36169615
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                    [review] => 
                    [rating] => 1
                    [reviewer] => D B
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                    [review_date] => 2018-10-07
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            [id] => 36169616
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                    [review] => My mother has been cared at raleigh rehab for some time now. I can’t complain for her safety or care. My mother’s health has improved and she can even walk after multiple doctors told her that she would not be able to. The food service for my mother is good can be better. The staff is amazing to my mom her Nurses Kimberly who is her day nurse who my mother and I adore. She makes sure all my mother medications are given and also sticks up for her. Laura who is her afternoon nurse is always on top of my mother making sure she takes her medications. Also Jameka her night nurse who checks up on her through the night. My mother adores Mia her nursing assistant Mia is my mother favorite of all. Shanelle the unit manager makes sure my mother is safe free of harm. Laundry can be better with linen, overall my mother loves it there and activities are fun filled days all day long. I thank the Whole staff on the 4th floor.
                    [rating] => 5
                    [reviewer] => Chris Berner
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                    [review_date] => 2018-07-21
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                    [review] => I read all the negativity. But I don't see no one taking action? Why? My friend went there to make sure it was a safe place for her mom. Apart from roaches infestation, bed bugs, the nasty attitude from staff members, they are feeding this people with expire food. The good reviews you see here is from staff members that get prices from HR if they do good reviews. Took us 15 minutes to find out this and more. Why the health department hasn't done nothing about this situation?
                    [rating] => 1
                    [reviewer] => Johanna Rivera
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                    [review_date] => 2018-07-10
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            [id] => 36169618
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                    [review] => 
                    [rating] => 3
                    [reviewer] => Rael
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                    [review_date] => 2018-05-24
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                    [review] => I am proud to be a member of the Raleigh Rehab team.  Long-term care is a industry with lots of challenges but we are building a team that cares, works hard and wants to be the facility of choice in Raleigh for rehab and long-term care.  If you have any concern with the care provided we want to know to review, resolve and work towards a system to avoid the same concern.  We want to partner with families, community members, patients and staff to provide the best service possible.  I welcome all to visit, volunteer or apply for a job to improve the services provided to the disabled and elderly in Raleigh.
                    [rating] => 5
                    [reviewer] => Jennifer LaMar
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                    [review_date] => 2018-05-23
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                    [review] => My family member went in to Raleigh Rehab (RR) after suffering a stroke (accompanied with other issues as well). The  level of care and therapy required far exceeded home care. My family rotated daily visits, through out every day of the week for 3 yrs. The first year was okay as staff and quality of care was acceptable, then RR changed management and staff... everything rapidly declined. The unfavorable things people are posting here are true ten-fold. It’s horrible. I will spare you the details of the unforgiving experience my family member endured there... but can tell you, the final days there were painful and completely preventable. My family member was ultimately left unattended with the bed set on the highest setting, the fall mat removed and guard rail down by a CNA that walked away. Unable to walk, my family member fell face first on the cold hard floor... no telling how long they laid there in excruciating pain... only to be found by someone who happened to pass by and noticed them on the floor. 3 days later she died. The staff acted like they didn’t know anything, they turned away from the family. The lady who runs the place assumed no accountability for what happened, making pathetic excuses when my family confronted her. She had the nerve to say the nasty bed sores  (due to the negligent staffing care) would have taken her out sooner than later. If that wasn’t enough... the CNA who walked away creating significant fatal risk ... kept his job!! Total death sentence.  No scruples whatsoever. I can’t believe they get away with the obscene things they do. If I could get justice for my family member, I would without hesitation  ... but RR banks on the outcome of families walking away, trying to preserve any dignity left of their loved one, I’m sure. I can share what I know to be factual though. Take what you will from this. Your loved ones deserve far better... I know my family member sure did.
*The only reason I gave one star was because it was the only way to leave feedback. RR is not worthy of any stars. Ever.
                    [rating] => 1
                    [reviewer] => Catharine Willoughby
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                    [review_date] => 2018-05-15
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            [id] => 36169621
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                    [review] => Sad place to have to send your loved one. In my experience, knowing a patient here. The staff constantly tells patients and family members that they are understaffed and cannot provide proper care. They do not answer the call button in a timely manner but sit at the nurse station and listen to it beep without checking on the patient. I purposely hit the button and left to see what would happen. There were 5 staff members standing around when I teturnd an hour later while the patient sat soiled for over an hour and when they were confronted they all seemed surprised and pretended they didn’t know. They often wait for one nurse or nurse assistant to care for patients as if they cannot assist because “it’s not their job.” I would recommend you take your loved one elsewhere if you have ANY say so! There are a few staff members that appear to care but that’s the exception.  If I could give it a 1/2 Star I would
                    [rating] => 1
                    [reviewer] => Lesley Moore
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                    [review_date] => 2018-04-09
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            [id] => 36169622
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                    [review] => I would like for everyone to know the people who left the 5 star reviews of this facility are ALL employees!!!!!! I have been to this facility and it is by no means a 5 star!!!!! The parking garage is unstable at best. I know there were several cars that have been damaged by parts of the parking garage falling and busting windows out of cars. The staff is a farce and are uncaring at best. staffing here is mostly agency and when you ask them a question they respond with" im not a employee, im only agency so I don't care who you tell". I Wouldn't let them take care of a stray dog that needed to be put out of its misery!!!!!!!  The administrator looks clueless, and is never available. this facility should be closed by the state.  People before you place your loved one here, please go in the facility with no notification and ask to see their Survey Book!!!
                    [rating] => 1
                    [reviewer] => amanda whitley
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                    [review_date] => 2018-04-04
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                    [review] => Thank you far the fantastic care and services this professional Team provided their patients every day.! If you are looking for a clean, friendly and caring health care facility choose Raleigh Rehabilitation for your family member.
                    [rating] => 5
                    [reviewer] => Tom ONeill
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                    [review_date] => 2018-03-22
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                    [review] => I love this Facility!! Great staff the administrative team is very responsive and the nursing team is amazing  the therapy staff is wonderful!!  I wouldn't take my loved one anywhere else!!
                    [rating] => 5
                    [reviewer] => Samantha Lynn
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                    [review_date] => 2018-03-22
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                    [review] => Facility is clean with Friendly staff. I enjoyed the covered parking on a rainy day! Highly recommend your family member for therapy. Definitely a 5 star facility!
                    [rating] => 5
                    [reviewer] => Snow Tate
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                    [review_date] => 2018-03-22
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                    [review] => My friend was there for 2 months they got bed bugs the administrator jennifer are a lier the staff there are project some of them jennifer lied to my face they had agency aides working there not that many of they own staff and I have friends on the fourth floor they are nice on first shift but one aide I think her name is sharon she had people sitting up that I never seen up before they should have kept her and the other administator Lori they let the good ones get away and keep the bad one
                    [rating] => 1
                    [reviewer] => Curtis Mull jr
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                    [review_date] => 2018-01-12
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                    [review] => Looks like an insane asylum from the outside. Absolutely awful experience for my dad, he wasn't even there a week before we took him out! The staff is disrespectful and rude. They made him sit in a wheelchair for 3 hours until 3rd shift came in which resulted in him peeing on himself twice and also soiling the adult diaper that they put on everyone. Absolutely horrific. NEVER LET ANYONE YOU CARE ABOUT STAY HERE!!
                    [rating] => 1
                    [reviewer] => Rebekah Eberbach
                    [review_url] => https://maps.google.com/?cid=5363063708030485698
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                    [review_date] => 2017-08-05
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            [id] => 36027585
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                    [review] => RN, CRRN
I HATED IT!!  
Poor Management thus poor nursing care, VERY DISAPPOINTED in Physician in charge, & Psychiatrist was a Joke. MIL overmedicated, medication & lab errors, 3rd floor smells AWFUL!!
                    [rating] => 1
                    [reviewer] => Gwen Hall Hicks
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                    [review_date] => 2017-07-25
                    [review_time] => 09:24:42
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                    [review] => 
                    [rating] => 1
                    [reviewer] => Jackie Weaver
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                    [review_date] => 2017-05-11
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                    [review] => DONT ALLOW ANYONE YOU CARE ABOUT TO GO HERE!!!!!!! The staff is rude, unknowledgeable and will lie to you in a heartbeat. The facility is outdated and not clean. Patients are ignored! This place is a disaster!!!! I would rate this at a zero if possible!
                    [rating] => 1
                    [reviewer] => Daisy Mae
                    [review_url] => https://maps.google.com/?cid=5363063708030485698
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                    [review_date] => 2016-09-16
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            [id] => 36027586
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                    [review] => Needs plenty of training on how to respect and treat patients correct, Disability and elderly.  Have a chapel or place to  entertain visitors
                    [rating] => 1
                    [reviewer] => Beth Stiles
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                    [review_date] => 2016-08-19
                    [review_time] => 17:22:16
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            [id] => 36027587
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                    [review] => 
                    [rating] => 5
                    [reviewer] => Stevie Levy
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                    [review_date] => 2016-02-29
                    [review_time] => 13:11:44
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                    [review] => Staff is nice and food is good
                    [rating] => 1
                    [reviewer] => Wesley Harris
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                    [review_date] => 2015-09-05
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                    [review] => Is it a nursing home, rehab from a hospital stay or an asylum.  After this visit, which is my third (due to PSP Progressive Supranuclear Palsy), I am not sure. Judging from the sounds emanating from some the rooms at night and sometimes during the day; I would say an asylum, but one of the long-time residents called it a nursing home. In any case, the employees, for the most part, are great and very attentive to the needs of the patients. However, some of the patients require more care than the employees know how to give.  I think the administrator(s) need to decide what kind of facility they want and stick to it. I do not think there will be a fourth visit, even if I need it and they would have me and if you are looking for rehab from a hospital stay, I do not recommend it.
                    [rating] => 3
                    [reviewer] => Howard Dean
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                    [review_date] => 2014-06-28
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REVIEWS

Extremely satisfied with this facility. My Dad has been to multiple Skilled Nursing Facilities for rehab in the last year, and suffice it to say, Raleigh Rehab is in an entirely different class than any of the others. My Dad's typical report for any given facility, on an average day, is just a litany of complaints (and often rightfully so.) But at this facility, he has had almost nothing but compliments. The few issues he has had, have been handled quickly and efficiently. What really makes this place is the staff, which is is incredible. For the most part, our typical experience at nursing facilities have been staffs that are generally curt, lethargic, borderline apathetic, and difficult to get ahold of (sometimes even ghost-like.) The staff at Raleigh Rehab is the exact opposite in all regards. The day of admission I was met with an avalanche of employees (in a good way,) giving me the lay of the land, explaining treatment plans, therapy goals, policies etc, and answering any and all questions we had. Every employee I have encountered has been energetic, professional, and hard working. And persistently so. A very refreshing departure from the norm at many of these facilities, where most employees seem like they'd rather be anywhere else. Gotta call out Jackie, the admin, who is an absolute superstar, handling everything from administrative issues like scheduling appointments, visits, or policy discussions, all the way down to checking in on my Dad for no reason at all, wheeling him around the facility, running things up to his room etc. She is a Jackie of all trades. I do not know where she finds the energy. She is always extremely easy to get ahold of, and very reliably handles any issues we run into. Danielle, the business manager, has provided (for the first time in my experience,) clear, and decisive answers to many questions that have gone largely unanswered by just about all previous business management and social worker employees at other facilities and even hospitals we've been to. I cannot tell you how refreshing it is to have clarity and confidence on some of the very intricate processes we've had to navigate (like applying for Medicaid, for instance.) It's obvious she is very experienced, and really knows her stuff. PT and OT are incredible. Most SNFs my Dad has been to, the therapy is hit or miss, and pretty minimal. Somedays he gets it. Some days not. Usually it entails simply going through the motions with no clear goals. Meanwhile at Raleigh Rehab, it's not an exaggeration to say that therapy is their top priority (given it's the reason he's there,) and everything else is subservient to the therapy schedule (short of emergencies or critical medical appointments.) Literally within 20 minutes of admission, I was already having an extensive conversation with Felino (the PT-ist) about the goals and the plan. And since then, the therapists have kept me informed and updated with specific and quantifiable goals, progress reports, and treatment plans. The nursing staff has been excellent. Competent, friendly, knowledgable, and attentive. And the nursing manager, Angie, really knows her stuff, pays close attention to patients, and is very good with communication. On that note, one of the most standout things about this facility so far is that the staff is not only very easy to reach, but is actually proactive about keeping my family up to date and informed. It's so nice not to have to chase people down, and to always be in the know. The three or so weeks my Dad has been here have been a fantastic experience, and night & day compared to other facilities he's been to. We've grown to trust the staff (didn't take long, ) and we enjoy peace of mind that my Dad is in good hands, is comfortable, safe, and dare I say, generally happy. Definitely not something that comes easy for him in Skilled Nursing Facilities. I could go on all day, but the takeaway is, if you have a family member looking for skilled nursing rehab, and you are given a bed offer at Raleigh Rehab, I'm telling you, take it.
Scott Kehn
Our family member has been in Skilled Nursing at RRC for almost 5 years. While an older facility, the administrator, Jackie and her staff have made incredible strides to make RRC the best it can be over the last several years. The PT staff is excellent, and the love & care the Nursing Staff in particular have shown to our family member are appreciated! During the lockdown that COVID19 brought, our questions & concerns were handled in a timely manner. We appreciate everything the staff at RRC does!
Lisa McK

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